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What is Dispatch
AI agents that answer your customers, from your own knowledge, on your website and beyond.
Dispatch lets you build AI agents that talk to people on your behalf: answering questions about your business, showing them the right file at the right time, and staying on topic. You describe what the agent should do, give it your knowledge, try it in the Playground, and then go live.
What an agent can do
- Answer from your knowledge. Upload documents and write FAQs. The agent searches them whenever someone asks something they cover, so answers stay accurate to your business.
- Show files. Share images and PDFs, such as a payment QR code, photos of your place or your menu, and the agent shows them in the conversation when they help.
- Follow your rules. Give it a purpose, detailed instructions, a tone and guardrails that keep it focused.
- Reach people where they are. Once live, the agent answers through the API and an embedded chat window on your website. More channels are coming.
How it fits together
Agents
Who the agent is, what it does and how it talks.
Knowledge
Knowledge Files, FAQs and Shareable Files.
Conversations
Playground chats and conversations with your visitors.
Going Live
Draft and Live, and the channels a live agent answers on.
Ready to build one? Start with Getting Started.